Privacy Policy 

​Last updated: 1/26/26

Chantilly Lane LLC (“we”, “our”, “us”) operates www.chantillylane.shop. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

 

Personal Information We Collect

When you visit the website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view and how you interact with the website. When you make or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, email address, phone number, and payment information. Payment information is processed securely by third-party payment providers and is not stored by us.

 

How We Use Your Personal Information

We use the personal information we collect to:

• Process and fulfill orders, including payment processing, shipping, and order confirmations

• Communicate with you regarding your order, account, or customer service inquiries

• Screen orders for potential risk or fraud

• Improve and optimize our website and customer experience

• Send marketing or promotional communications, if you have opted in   

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Sharing Your Personal Information

We share your personal information with third parties to help us operate our business and provide services to you. This includes:

• Our website which powers our online store

• Payment processors used to complete transactions

• Shipping and fulfillment providers

• Analytics and marketing service providers

These third parties are permitted to use your personal information only as necessary to perform services on our behalf.

We may also share personal information to comply with applicable laws, regulations, legal processes, or lawful requests.

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Behavioral Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through:

• Your browser’s privacy or ad settings

• Third-party advertising platforms where applicable

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Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You can control or disable cookies through your browser settings, though some features of the website may not function properly.

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Data Retention

We retain your personal information for our records unless and until you request that it be deleted, or as required to fulfill legal, accounting, or business obligations.

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Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal information

To exercise these rights, please contact us using the information below.

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Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page with a revised effective date.

 

Contact Information

For more information about our privacy practices or to make a request, please contact us at:

Email: info@chantillylane.shop.